At BagnBoxes, we are committed to delivering your custom packaging orders as efficiently and transparently as possible. Because our products are made to order, shipping timelines may vary depending on the packaging style, order quantity, printing requirements, finishing options, and final proof approval. This Shipping Policy explains how we process, produce, and ship orders.
All orders begin with order confirmation, design review, and approval of final specifications. Since we specialize in custom boxes and custom Mylar bags, production does not begin until the order details and artwork have been confirmed. Processing time may vary depending on the complexity of the order and the readiness of customer-provided files.
Production time for custom packaging orders typically depends on the product type, quantity, material selection, and printing or finishing requirements. Estimated turnaround times are shared during the quoting or ordering process and should be considered approximate unless otherwise confirmed in writing. Larger or highly customized orders may require additional time.
Once production is completed, orders are shipped to the delivery address provided by the customer. Shipping time depends on the selected shipping method, destination, carrier handling, customs procedures (if applicable), and other transit-related factors. Estimated shipping times are not guaranteed and may vary due to circumstances beyond our direct control.
If free shipping or promotional shipping is offered on selected orders, products, or regions, such offers are subject to eligibility requirements and may be limited by order size, delivery location, packaging dimensions, or current promotional terms. Free shipping does not guarantee expedited delivery unless specifically stated.
Customers are responsible for providing complete and accurate shipping details at the time of order placement. BagnBoxes is not responsible for delays, losses, failed deliveries, or additional charges resulting from incomplete, incorrect, or outdated shipping information submitted by the customer.
When available, tracking information may be provided after the order has been shipped. Tracking updates depend on the shipping carrier and may take time to appear after the package has been dispatched.
While we aim to meet all estimated timelines, delays may occur due to production load, material availability, carrier disruptions, customs inspections, weather conditions, public holidays, or other unforeseen events. BagnBoxes is not liable for shipping delays caused by third-party carriers or external logistical circumstances outside our control.
For international orders, delivery times may vary depending on destination country, customs clearance, local regulations, and import procedures. Customers are responsible for understanding any local import requirements, duties, taxes, or customs-related obligations that may apply in their country or region.
If your order arrives visibly damaged or with a shipping-related issue, please contact BagnBoxes within 3 business days of delivery. To assist with the review process, customers should provide their order number, clear photos of the packaging and damaged items, and a brief description of the issue.
In some cases, orders may be shipped in multiple packages or separate shipments depending on quantity, packaging type, production scheduling, or logistical requirements. If this occurs, customers will be informed when possible.
BagnBoxes reserves the right to update or revise this Shipping Policy at any time to reflect changes in shipping methods, business operations, or service availability. Any updates will be posted on this page.
If you have any questions regarding shipping, order delivery, or production timelines, please contact BagnBoxes using the contact details available on our website.
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